Office of Information Technology and Media Services Directory

Mailing address: 45 Francis Avenue, Cambridge, MA 02138
Delivery address: Rockefeller Hall 103, 47 Francis Avenue, Cambridge, MA 02138
Phone (Harvard University IT Service Desk): 617.495.7777
Email (Harvard University IT Service Desk):

For support of any HDS-owned computer (desktop, laptop, or kiosk) or printer; for help using HDS's website, intranet, email, network, or wireless system; or if you're not sure where to direct your request, contact the Harvard University IT Service Desk:

HDS Academic Technology Consultants—graduate students with competencies in Canvas, media and A/V services, classroom technologies, and commonly used software programs—are available for drop-in sessions via Zoom. Please visit Academic Technology on my.hds (HarvardKey login required) for the current schedule. Or, contact the HDS academic technology team by email at

To reserve audiovisual equipment and services for on-campus classes and events, or to obtain consulting and support for online classes and events, email the HDS media services team at Alternatively, fill out the “Services” section of your room reservation in HDS’s online room reservation system, RoomBook (RoomBook account required).