Mailing address: 45 Francis Avenue, Cambridge, MA 02138
Delivery address: Rockefeller Hall 103, 47 Francis Avenue, Cambridge, MA 02138
Phone (Harvard University IT Service Desk): 617.495.7777
Email (Harvard University IT Service Desk): ithelp@harvard.edu
Website: https://hds.harvard.edu/community-life/technology

For support of any HDS-owned computer (desktop, laptop, or kiosk) or printer; for help using HDS's website, intranet, email, network, or wireless system; or if you're not sure where to direct your request, contact the Harvard University IT Service Desk:

• Email ithelp@harvard.edu
• Call 617.495.7777

HDS Academic Technology Consultants—graduate students with competencies in Canvas, media and A/V services, classroom technologies, and commonly used software programs—are available for drop-in sessions via Zoom. Please visit Academic Technology on my.hds (HarvardKey login required) for the current schedule. Or, contact the HDS academic technology team by email at coursesites@hds.harvard.edu.

To reserve audiovisual equipment and services for on-campus classes and events, or to obtain consulting and support for online classes and events, email the HDS media services team at avinfo@hds.harvard.edu. Alternatively, fill out the “Services” section of your room reservation in HDS’s online room reservation system, RoomBook (RoomBook account required).