Contact IT and Media Services

Location: 47 Francis Avenue, Rockefeller Hall, 1st Floor

Mailing address
Office of IT and Media Services
45 Francis Avenue
Cambridge, MA 02138

Monday–Friday, 9 am–5 pm
by appointment only

Service Desk Phone

Service Desk Email


Computer Support

A/V Equipment and Service Reservations

To reserve audiovisual equipment and services for on-campus classes and events, or to obtain consulting and support for online classes and events, email the HDS media services team at Alternatively, fill out the "Services" section of your room reservation in HDS's online room reservation system, RoomBook (RoomBook account required).

IT and Media Services Staff