Technology
Applications and Tools
Log in with your HarvardKey to access these popular resources.
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HarvardKey
Change your password, manage two-step verification -
OneDrive and SharePoint
Services and Support
Featured services for HDS faculty, staff, and students.
About Tech at HDS
Learn more about our staff and how to reach us.
Location: 47 Francis Avenue, Rockefeller Hall, 1st Floor
Mailing address
Office of IT and Media Services
45 Francis Avenue
Cambridge, MA 02138
Hours
Monday–Friday, 9 am–5 pm
by appointment only
Service Desk Phone
617.495.7777
Service Desk Email
ithelp@harvard.edu
Computer Support
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Visit the Harvard University IT Service Portal to chat with a service technician, call to ask a question, or submit a ticket.
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Send an email describing your issue to ithelp@harvard.edu
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For in-person support, make an appointment at the Harvard University IT Walk-In Support Center in the basement of the Science Center, a few blocks away from the HDS campus at the corner of Oxford and Kirkland Streets. The WiSC is open Monday through Friday.
A/V Equipment and Service Reservations
To reserve audiovisual equipment and services for on-campus classes and events, or to obtain consulting and support for online classes and events, email the HDS media services team at avinfo@hds.harvard.edu. Alternatively, fill out the "Services" section of your room reservation in HDS's online room reservation system, RoomBook (RoomBook account required).