Featured services for HDS faculty, staff, and students.
Location: 47 Francis Avenue, Rockefeller Hall, 1st Floor
Office of IT and Media Services
45 Francis Avenue
Cambridge, MA 02138
Monday–Friday, 9 am–5 pm
by appointment only
Service Desk Phone
Service Desk Email
Visit the Harvard University IT Service Portal to chat with a service technician, call to ask a question, or submit a ticket.
Send an email describing your issue to email@example.com
For in-person support, make an appointment at the Harvard University IT Walk-In Support Center in the basement of the Science Center, a few blocks away from the HDS campus at the corner of Oxford and Kirkland Streets. The WiSC is open Monday through Friday.
A/V Equipment and Service Reservations
To reserve audiovisual equipment and services for on-campus classes and events, or to obtain consulting and support for online classes and events, email the HDS media services team at firstname.lastname@example.org. Alternatively, fill out the "Services" section of your room reservation in HDS's online room reservation system, RoomBook (RoomBook account required).